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Loading MyTasks In Team Member Web Fails With Error "getStringResult() did not retrieve any entities" (Doc ID 2818561.1)

Last updated on MARCH 22, 2022

Applies to:

Primavera P6 Team Member - Version 20.12 to 20.12.9.0 [Release 20.12]
Information in this document applies to any platform.

Symptoms

When attempting to sign in P6 Team Member web then load the MyTasks page,
the following error occurs.

ERROR
-----------------------
getStringResult() did not retrieve any entities.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Configure SSO for P6EPPM. Set "Allow Alternate Login Attribute" to True, and "LDAP Search Attribute" to "mail" in Primavera P6 Administrator.
2. Log into P6 Team Member web to initially load the My Tasks view by default.
3. Above error is printed to the web page.

Cause

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In this Document
Symptoms
Cause
Solution
References


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