Not Able To Open Gantt Chart For A Specific Project - Error: Null Pointer Exception (Doc ID 2819484.1)

Last updated on AUGUST 03, 2023

Applies to:

Symptoms

Not able to open Gantt chart for a specific project receive the "Null Pointer Exception" error.  Able to open the Gantt Chart for other projects.  Clearing cache by deleting the temp files but still experience the same issue.


ERROR - Java Console
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 'Null Pointer Exception'

FAILURE CASE:

Java Web Start 11.202.2.08 x86
Using JRE version 1.8.0_202-b08 Java HotSpot(TM) Client VM
User home directory = C:\Users\<OWNER NAME>

-----------
WARNING: the jnlp file is invalid and will be blocked in a future release.
Exception: org.xml.sax.SAXParseException; lineNumber: 21; columnNumber: 16; Open quote is expected for attribute "href" associated with an element type "j2se".
-----------
-----------
WARNING: the jnlp file is invalid and will be blocked in a future release.
Exception: org.xml.sax.SAXParseException; lineNumber: 21; columnNumber: 16; Open quote is expected for attribute "href" associated with an element type "j2se".
-----------
CacheEntry[https://<DOMAIN HOST NAME>/Agile/static/xxxxx/images/ico_app_gantt_64.gif]: updateAvailable=true,lastModified=Sun Apr 05 01:30:14 IST 2020,length=-1
CacheEntry[https://<DOMAIN HOST NAME>/Agile/static/xxxxx/images/ico_app_gantt_64.gif]: updateAvailable=false,lastModified=Sun Apr 05 01:30:14 IST 2020,length=-1
-----------
WARNING: the jnlp file is invalid and will be blocked in a future release.
Exception: org.xml.sax.SAXParseException; lineNumber: 21; columnNumber: 16; Open quote is expected for attribute "href" associated with an element type "j2se".


STEPS
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The issue can be reproduced at will with the following steps:
1.Login to Web Client
2.Locate a specific project
3. Open the Gantt Chart for this project
4.Receive error 'Null Pointer Exception'

Changes

Cause

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