My Oracle Support Banner

Cannot Modify Restoration Time Of Momentary Events (Doc ID 2820227.1)

Last updated on NOVEMBER 09, 2021

Applies to:

Oracle Utilities Network Management System - Version 2.4.0.1.0 to 2.5.0.1.0 [Release 2.4 to 2.5]
Oracle Network Management for Utilities - DMS - Version 2.4.0.1.0 to 2.5.0.1.0 [Release 2.4 to 2.5]
Information in this document applies to any platform.

Symptoms

On : 2.4.0.1.0 version, Web Workspace

The start and restore times for a momentary event will almost always be the same.
If you need to modify the times, the system will give you this error:

"The event restore time must come before the current time."

After further investigation, it's identified that, while updating Start and Restore times with same value, it's not updating the Restore time and only updating the Start time. And if we try with a Restoration time value as 1 min later than Start time, then update is working. There seems to be some validation with respect to Start and Restore times on momentaries, that is restricting to put a Restoration time same as Start time.

Since when a momentary is created, it's putting same times for Start and Restore, it should allow putting same values for Start and Restore even during even updates from Event Details later on.


The issue can be reproduced at will with the following steps:

1. Target to a momentary device
2. Control Tool > "Create Momentary..."
3. accept the defaults
4. In WorkAgenda, change the filter to "All"
5. Open the M-CMP event in Event Details
NOTE the Start Date and the End Date are the same
6. Change nothing and Press Save
You should not get any errors
7. Change both start and end to be three hours earlier
8. Press Save
You should not get any errors
The new start date and restore dates should be saved

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
 Fix Description
 Migration
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.