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"ERROR com.splwg.oms.ejb.viewer.MapProcessor: Failed MapProcessor static init" When Launching Web Workspace (Doc ID 2821684.1)

Last updated on JUNE 02, 2024

Applies to:

Oracle Network Management for Utilities - DMS - Version 2.5.0.0.0 and later
Oracle Utilities Network Management System - Version 2.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 2.5.0.1.0 version, Web Workspace

error viewer initialization failure viewerbean.getFile


On an NMS test environment, all java clients got a viewer initialization failure:

2021-11-04 09:26:09,971 [[ACTIVE] ExecuteThread: '2' for queue: 'weblogic.kernel.Default (self-tuning)'] ERROR com.splwg.oms.ejb.viewer.MapProcessor: Failed MapProcessor static init
java.util.NoSuchElementException: Key 'syncMaps' does not map to an existing object!
  at org.apache.commons.configuration2.AbstractConfiguration.throwMissingPropertyException(AbstractConfiguration.java:1902) ~[commons-configuration2-2.7.jar:2.7]
  at org.apache.commons.configuration2.AbstractConfiguration.checkNonNullValue(AbstractConfiguration.java:1889) ~[commons-configuration2-2.7.jar:2.7]
  at org.apache.commons.configuration2.AbstractConfiguration.getBoolean(AbstractConfiguration.java:1165) ~[commons-configuration2-2.7.jar:2.7]
  at com.splwg.oms.ejb.viewer.MapProcessor.(MapProcessor.java:76) [cesejb.jar:?]
  at com.splwg.oms.ejb.session.MapCache.invalidateCache(MapCache.java:114) [cesejb.jar:?]
  at com.splwg.oms.ejb.session.MapCache.(MapCache.java:59) [cesejb.jar:?]
  at com.splwg.oms.ejb.viewer.ViewerBean.(ViewerBean.java:2937) [cesejb.jar:?]




The issue can be reproduced at will with the following steps:
1. Launch web workspace
2. Check the log for errors


Changes

 Machine was being migrated from NMS 2.4.0.1 to 2.5.0.1.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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