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Error "Unable To Load Data. Unknown Error" and Timesheet Approval Page Fails to Load (Doc ID 2821820.1)

Last updated on MARCH 22, 2022

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 20.12.8.0 to 20.12.9.0 [Release 20.12]
Information in this document applies to any platform.

Symptoms

When attempting to access the Timesheet Approval page, it gets stuck at "Loading" and the following error occurs:

Unable to load data. Unknown Error.

The following error is also generated in the P6WebAccess.html log file:

ERROR /rest/timesheet/load?actionReqTab=false (User Id: #### DB Id: #) com.primavera.rest.common.exception.RemoteDataErrorResponseExceptionMapper Error loading timesheet data.
com.primavera.bo.remoting.RemoteDataException: Error loading timesheet data.

Changes

 

Cause

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