My Oracle Support Banner

Planning Data Pull Fails Because Refresh Collection Snapshots Does Not Start (Doc ID 2822664.1)

Last updated on OCTOBER 04, 2023

Applies to:

Oracle Advanced Supply Chain Planning - Version 12.1.3 and later
Information in this document applies to any platform.

Goal

Planning Data Pull is seeing the following message in the log file:

17-NOV 18:23:44 : Refresh Snapshot process started.
17-NOV 18:23:44 : Application id: 724
17-NOV 18:23:44 : Refresh Snapshot process( Request_ID=1073704329) is submitted.
17-NOV 18:23:45 : exiting purge staging table
17-NOV 18:33:58 : Refresh
 Snapshot process could not get started after waiting for 10 minutes because of Concurrent Manager Unavailability.

How do you fix this?

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Goal
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.