Failed to validate certificate when attempting to open Demantra Worksheets from Collaborator Workbench
(Doc ID 2823000.1)
Last updated on OCTOBER 01, 2024
Applies to:
Oracle Demantra Demand Management - Version 7.3.1 to 12.2.5.1 [Release 7.3.0 to 12.2]Information in this document applies to any platform.
Symptoms
On : 12.2.2 version, CWB
When attempting to open any worksheet from Collaborator Workbench
the following error occurs.
ERROR
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Application Blocked for Security
Failed to validate certificate.
The application will not be executed.
In Java console output:
The application cannot be run
java.security.cert.CertPathValidatorException: Response is unreliable: its validity interval is out-of-date
STEPS
-----------------------
The issue can be reproduced intermittently with the following steps:
1. Log into Collaborator Workbench
2. Try to open any worksheet
3. It fails to open due to VeriSign Certificate Expired issue.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |