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Failed to validate certificate when attempting to open Demantra Worksheets from Collaborator Workbench (Doc ID 2823000.1)

Last updated on FEBRUARY 06, 2022

Applies to:

Oracle Demantra Demand Management - Version 7.3.1 to 12.2.5.1 [Release 7.3.0 to 12.2]
Information in this document applies to any platform.

Symptoms

On : 12.2.2 version, CWB

When attempting to open any worksheet from Collaborator Workbench
the following error occurs.

ERROR
-----------------------

Application Blocked for Security

Failed to validate certificate.
The application will not be executed.

In Java console output:

The application cannot be run
java.security.cert.CertPathValidatorException: Response is unreliable: its validity interval is out-of-date

STEPS
-----------------------
The issue can be reproduced intermittently with the following steps:
1. Log into Collaborator Workbench
2. Try to open any worksheet
3. It fails to open due to VeriSign Certificate Expired issue.



Cause

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In this Document
Symptoms
Cause
Solution
References


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