My Oracle Support Banner

Not Able To Create User In SMS GUI ( Integrity Constraint Error ) (Doc ID 2823174.1)

Last updated on NOVEMBER 25, 2021

Applies to:

Oracle Communications Network Charging and Control - Version 6.0.1 and later
Information in this document applies to any platform.

Symptoms

On : 6.0.1 version

When attempting to create an user on Service Management Server (SMS) graphical user interface (GUI), the following error occurs:



The issue can be reproduced at will with the following steps:
1. Enter the user details in the user tab.
2. Add the permission in the template tab.
3. Click Save.
4. Integrity constraint error is thrown and user is not created.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.