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Unable To Access The PDR Files From The RDC Application (Doc ID 2823278.1)

Last updated on NOVEMBER 23, 2021

Applies to:

Oracle Clinical Remote Data Capture Option - Version 5.0.1 and later
Information in this document applies to any platform.

Symptoms

ISSUE:
--------
User receives the error message "The file attempted to open does not exist" when tries to open a PDR output. Files are created under a directory which is under a NAS (Network-Attached Storage)

Cause

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In this Document
Symptoms
Cause
Solution


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