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Duplicate Coverage Row For Spouse In Customer 360 (Doc ID 2823405.1)

Last updated on NOVEMBER 24, 2021

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 2.9.0.0.0 and later
Information in this document applies to any platform.

Goal

On : 2.9.0.0.0 version

Duplicate coverage row for spouse in Customer 360

If a dependent has 2 coverages in the membership, where 1 is active and 1 is inactive, the Customer 360 - Person Tab - Person Hierarchy zone shows 2 rows for it.
Ideally only 1 row is displayed per membership.
 

Solution

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In this Document
Goal
Solution
References


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