Duplicate Coverage Row For Spouse In Customer 360
(Doc ID 2823405.1)
Last updated on NOVEMBER 24, 2021
Applies to:Oracle Financial Services Revenue Management and Billing - Version 220.127.116.11.0 and later
Information in this document applies to any platform.
On : 18.104.22.168.0 version
Duplicate coverage row for spouse in Customer 360
If a dependent has 2 coverages in the membership, where 1 is active and 1 is inactive, the Customer 360 - Person Tab - Person Hierarchy zone shows 2 rows for it.
Ideally only 1 row is displayed per membership.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document