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Error 'Primavera is not working' When Attempting to Modify the Header or Footer in Page Setup Print Preview (Doc ID 2823440.1)

Last updated on MARCH 23, 2022

Applies to:

Primavera P6 Professional Project Management - Version 16.2.12.0 to 16.2.20.0 [Release 16.2]
Information in this document applies to any platform.

Symptoms

When attempting to modify the Header or Footer in the Page Setup > Print Preview screen, the following error occurs.

Primavera is not working


The issue can be reproduced at will with the following steps:

  1. In P6 Professional, open a project.
  2. Select Page Setup > Headers > Modify.
  3. A pop-up window displays with the reported error.

Changes

 

Cause

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