Actual Ack File Getting Rejected As Duplicate (Doc ID 2823665.1)

Last updated on DECEMBER 04, 2023

Applies to:

Symptoms

An actual R3 Ack file gets rejected as a duplicate after lower level ack is imported

The agency being used is configured as E2b-Physical Media, where xml files are shared over network drive.
Receiver has the same configuration.
Receiver's Argus system sends Low level ack first and then the actual ack.

Low level ack gets processed and the actual ack is rejected as duplicate.

ERROR MESSAGES:

11-Jul-2021 03:01:05 AM BMS : ========== Start Receive Process for File :
\\...\E2B_SUBMISSION\...\BMS_OUT\<FILENAME.xml> ==========
11-Jul-2021 03:01:13 AM BMS : ======== IsSafeXml ==========
11-Jul-2021 03:01:13 AM BMS : ======== IsProxyEnable_ValidateDTD
==========
11-Jul-2021 03:01:26 AM BMS : Duplicate acknowledgment received for
ICSRMESSAGE number '<ICSRMESSAGE_NUMBER>' and ICSRMESSAGE RECEIVER IDENTIFIER '<ICSRMESSAGE_RECEIVER_IDENTIFIER>'
11-Jul-2021 03:01:26 AM BMS : ========== Start Receive Process for File :
\\...\QUINTONOP\BMS_OUT\<FILENAME.xml> ==========
11-Jul-2021 03:01:30 AM BMS : ======== IsSafeXml ==========
11-Jul-2021 03:01:30 AM BMS : ======== IsProxyEnable_ValidateDTD
==========
11-Jul-2021 03:01:31 AM BMS : Duplicate acknowledgment received for
ICSRMESSAGE number '<ICSRMESSAGE_NUMBER>' and ICSRMESSAGE RECEIVER IDENTIFIER '<ICSRMESSAGE_RECEIVER_IDENTIFIER>'
11-Jul-2021 03:01:31 AM BMS : ========== Finish Receive Process ==========

11-Jul-2021 03:17:59 AM: ========== Start Receive Process ============
11-Jul-2021 03:18:00 AM BMS : ========== Start Receive Process for File :
\\...\E2B_SUBMISSION\...\BMS_OUT\<FILENAME.xml>==========
11-Jul-2021 03:18:03 AM BMS : ======== IsSafeXml ==========
11-Jul-2021 03:18:03 AM BMS : ======== IsProxyEnable_ValidateDTD
==========
11-Jul-2021 03:18:05 AM BMS : Duplicate acknowledgment received for
ICSRMESSAGE number '<ICSRMESSAGE_NUMBER>' and ICSRMESSAGE RECEIVER IDENTIFIER '<ICSRMESSAGE_RECEIVER_IDENTIFIER>'
11-Jul-2021 03:18:05 AM BMS : ========== Finish Receive Process ==========

11-Jul-2021 04:03:04 AM: ========== Start Receive Process ============
11-Jul-2021 04:03:07 AM BMS : ========== Start Receive Process for File :
\\ <USER>.NET\ENTERPRISE\APPS\...\E2B_SUBMISSION\AWARE\IN\<FILENAME.xml> ==========
11-Jul-2021 04:03:13 AM BMS : ======== IsSafeXml ==========
11-Jul-2021 04:03:13 AM BMS : ======== IsProxyEnable_ValidateDTD
==========
11-Jul-2021 04:03:15 AM BMS : Duplicate acknowledgment received for
ICSRMESSAGE number '<ICSRMESSAGE_NUMBER>' and ICSRMESSAGE RECEIVER IDENTIFIER '<ICSRMESSAGE_RECEIVER_IDENTIFIER>'
11-Jul-2021 04:03:15 AM BMS : ========== Finish Receive Process ==========

11-Jul-2021 04:03:36 AM: ========== Start Receive Process ============
11-Jul-2021 04:03:37 AM BMS : ========== Start Receive Process for File :
\\...\E2B_SUBMISSION\...\BMS_OUT\<FILENAME.xml> ==========
11-Jul-2021 04:03:40 AM BMS : ======== IsSafeXml ==========
11-Jul-2021 04:03:40 AM BMS : ======== IsProxyEnable_ValidateDTD
==========
11-Jul-2021 04:03:41 AM BMS : Duplicate acknowledgment received for
ICSRMESSAGE number '<ICSRMESSAGE_NUMBER>' and ICSRMESSAGE RECEIVER IDENTIFIER '<ICSRMESSAGE_RECEIVER_IDENTIFIER>'
11-Jul-2021 04:03:42 AM BMS : ========== Finish Receive Process ==========

11-Jul-2021 04:04:05 AM: ========== Start Receive Process ============
11-Jul-2021 04:04:09 AM BMS : ========== Start Receive Process for File :
\\...\E2B_SUBMISSION\...\BMS_OUT\<FILENAME.xml> ==========
11-Jul-2021 04:04:13 AM BMS : ======== IsSafeXml ==========
11-Jul-2021 04:04:13 AM BMS : ======== IsProxyEnable_ValidateDTD
==========
11-Jul-2021 04:04:14 AM BMS : Duplicate acknowledgment received for
ICSRMESSAGE number '<ICSRMESSAGE_NUMBER>' and ICSRMESSAGE RECEIVER IDENTIFIER '<ICSRMESSAGE_RECEIVER_IDENTIFIER>'
11-Jul-2021 04:04:15 AM BMS : ========== Finish Receive Process ==========

OCCURRENCE PATTERN: consistent

Changes

Cause

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