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Issue Discrepancy In Mock Statement REC 1 (MAIN ACCOUNT SUMMARY RECORD) (Doc ID 2823915.1)

Last updated on NOVEMBER 26, 2021

Applies to:

Oracle Financial Services Lending and Leasing Cloud Service - Version 14.10.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : NA version, Implementation Support

ACTUAL BEHAVIOR
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Issue Discrepancy in Mock statement REC 1 (MAIN ACCOUNT SUMMARY RECORD)

REC1 Position 42 – Total Current Due Amount is only considering amount from main account not considering amounts from associated accounts

Note: individual account's information is captured under REC2

EXPECTED BEHAVIOR
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Expectation is REC1 is for MAIN ACCOUNT SUMMARY , has to consider the data from main and associated accounts.

STEPS
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The issue can be reproduced at will with the following steps:
1. On board Main and associated accounts.
2. Run the billing.
3. Generate mock statement.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot have correct total Current Due Amount in the Mock statement REC 1 (MAIN ACCOUNT SUMMARY RECORD).

Cause

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In this Document
Symptoms
Cause
Solution


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