Having an Active Event and Logging Off from OMA is Moving Status to ASN Instead of SNT
(Doc ID 2823969.1)
Last updated on NOVEMBER 29, 2021
Oracle Network Management for Utilities - DMS - Version 22.214.171.124.0 to 126.96.36.199.0 [Release 2.4 to 2.5] Oracle Utilities Network Management System - Version 188.8.131.52.0 to 184.108.40.206.0 [Release 2.4 to 2.5] Information in this document applies to any platform.
Having an active event i.e. event either in ONS/ENR, and logging off from OMA and making the crew stats as off-shift, active event is moving to ASN status instead of SNT.
Expectation is, the event should move to SNT status instead of ASN. When we assign event to a OMA crew who is in off-shift from NMS, event go into SNT status. So, expecting the same behavior from OMA.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!