Having an Active Event and Logging Off from OMA is Moving Status to ASN Instead of SNT
(Doc ID 2823969.1)
Last updated on NOVEMBER 29, 2021
Applies to:
Oracle Network Management for Utilities - DMS - Version 2.4.0.1.0 to 2.5.0.1.0 [Release 2.4 to 2.5] Oracle Utilities Network Management System - Version 2.4.0.1.0 to 2.5.0.1.0 [Release 2.4 to 2.5] Information in this document applies to any platform.
Symptoms
Having an active event i.e. event either in ONS/ENR, and logging off from OMA and making the crew stats as off-shift, active event is moving to ASN status instead of SNT.
Expectation is, the event should move to SNT status instead of ASN. When we assign event to a OMA crew who is in off-shift from NMS, event go into SNT status. So, expecting the same behavior from OMA.
Cause
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
