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Having an Active Event and Logging Off from OMA is Moving Status to ASN Instead of SNT (Doc ID 2823969.1)

Last updated on NOVEMBER 29, 2021

Applies to:

Oracle Network Management for Utilities - DMS - Version 2.4.0.1.0 to 2.5.0.1.0 [Release 2.4 to 2.5]
Oracle Utilities Network Management System - Version 2.4.0.1.0 to 2.5.0.1.0 [Release 2.4 to 2.5]
Information in this document applies to any platform.

Symptoms



Having an active event i.e. event either in ONS/ENR, and logging off from OMA and making the crew stats as off-shift, active event is moving to ASN status instead of SNT.

Expectation is, the event should move to SNT status instead of ASN. When we assign event to a OMA crew who is in off-shift from NMS, event go into SNT status. So, expecting the same behavior from OMA.

Cause

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In this Document
Symptoms
Cause
Solution
 Fix Description
 Migration
References


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