My Oracle Support Banner

Web Service Fails with Error 'org.apache.cxf.service.factory.ServiceConstructionException: Failed to create service' (Doc ID 2824043.1)

Last updated on JANUARY 24, 2024

Applies to:

Oracle Agile PLM Framework - Version and later
Information in this document applies to any platform.


Web Service is not working with below error in File Manager catalina.out log file. Web Service is deployed on tomcat where File Manager is running:


Coming to delete Temporary folder in finally
org.apache.cxf.service.factory.ServiceConstructionException: Failed to create service.
Calling interupt in finally


The issue can be reproduced at will with the following steps:

  1. Deploy Web Service with below code to the tomcat server where File Manager is running. Note {service_name} represents the actual service name used in the web service program:


Upgraded from 9.3.6 RUP12 to RUP15, and implemented SAML 2.0 integration


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.