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ECE is not able to send SNR to PCRF due to JMS queue is full (Doc ID 2824134.1)

Last updated on FEBRUARY 14, 2023

Applies to:

Oracle Communications BRM - Elastic Charging Engine - Version and later
Information in this document applies to any platform.


In the production, Elastic Charging Engine (ECE) is not able to send Spending-Limit-Request (SNR) to Policy and Charging Rule Function (PCRF) due to Java Message Service  (JMS) queue is full, SNR is critical and if there is no SNR, no customer would get allowed in network after recharge. Refer the following logs messages.

How to fix JMS queue full issue?




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