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The Upgrade Utility Does Not Display Any Previously Existing Client History Or Role History Data (Doc ID 2824155.1)

Last updated on NOVEMBER 29, 2021

Applies to:

Oracle Insurance Policy Administration J2EE - Version 11.3.0.9 and later
Information in this document applies to any platform.

Symptoms

On : 11.3.1.0 version, General

ACTUAL BEHAVIOR
---------------
When upgrading from V10.2.0.39 to V11.3.1.0, a few new DB Tables are introduced to support Client History (AsClientHistory,AsClientHistoryDetail) and Role History (AsPolicyRoleHistory, AsPolicyRoleHistoryDetail).
After running the V11 Upgrade Utility, no data is populated in these new tables.
As a result, the UI in V11 does not display any previously existing Client History or Role History.


EXPECTED BEHAVIOR
-----------------------
Business would expect the V11 Upgrade Utility to handle this conversion.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Perform an upgrade from V10.2.0.39 to V11.3.1.0.


Cause

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In this Document
Symptoms
Cause
Solution
References


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