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Policy Search Issues Following Upgrade (Doc ID 2824238.1)

Last updated on NOVEMBER 29, 2021

Applies to:

Oracle Insurance Policy Administration J2EE - Version 11.3.0.9 and later
Information in this document applies to any platform.

Symptoms

On : 11.3.1.0 version, General

ACTUAL BEHAVIOR
---------------
After upgrading from V10.2.0.39 to V11.3.1.0, the Policy Search functionality is not working correctly:

1. Searching with the following criteria does not correctly filter out any Policies: SSN, Company, Last Name, First Name
2. Searching for Policy number using the wildcard (%) isn't working in some instances. Example: Searching for %12345 returns a result, but searching for %2345 does not return any results.


EXPECTED BEHAVIOR
-----------------------
All Policy search methods in V11 should work like they did in V10.


Cause

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In this Document
Symptoms
Cause
Solution
References


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