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Approval Issues For File Request Type (Doc ID 2824403.1)

Last updated on DECEMBER 01, 2021

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 2.9.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On RMB v2.9.0.0.0, Approval issues for file request type.

If we place two files in input folder for approval, only file populated in file upload dashboard, approval transaction got generated for both files.
When approving approval request for the file which is not present in file upload dashboard error displayed.

ERROR
-----------------------
xxxxxxxx29 Not Found

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Enable approval flow for any of the file request type
2. Place two file in input folder
3. Submit batch job - two approval transaction got for two files (whereas in file upload dashboard only one file populated)
4. Only file got moved to approval pending status in file upload dashboard
5. When approving the approval transaction for File not present in Dashboard, an error message displays and fails the approval

Cause

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In this Document
Symptoms
Cause
Solution
References


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