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CS - How To Configure Relationship Between Alert Type And PMF Workflow? (Doc ID 2824930.1)

Last updated on MAY 16, 2023

Applies to:

Oracle Financial Services Customer Screening - Version 8.0.8 and later
Information in this document applies to any platform.


Clarification required whether user can configure which PMF Workflow to be triggered for each CS Alert type.

Existing functionality:

1. In CS, have the concept of ECM Case Type (CS_SAN, CS_RT_SAN, CS_PEP, CS_RT_PEP, CS_EDD, CS_RT_EDD)

2. Able to configure which PMF Workflow would be triggered for each Case Type from the 'Case Designer' screen as shown in the attachment (Functionality existing in CS


Expected functionality:

CS has similar concept 'CS Alert Type', which has the same possible values: CS_SAN, CS_RT_SAN, CS_PEP, CS_RT_PEP, CS_EDD, CS_RT_EDD.

Is that possible to configure which PMF Workflow to be triggered for each CS Alert Type to have a different workflow for CS_SAN and for CS_PEP?


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