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Error Occred, Please Contact Your System Admin (Doc ID 2825072.1)

Last updated on DECEMBER 07, 2021

Applies to:

Oracle Financial Services Analytical Applications Infrastructure - Version 8.1.1.1 and later
Information in this document applies to any platform.

Goal

On OFSAAI 8.1.1.1:

Post applying patch 33446050, RRF screens are not accessible.

Below error comes up on UI:

"[16600] Error Occurred. Please contact your system administrator for more information"

Below Error can be noticed in PR2Service.log:
-------------------------------------------------------------
[08-11-21 11:17:36,128 GMT AM] [DEBUG] [WEB] [RRF] [NA] [PR2CLIENT]
[rrfLocaleCleanUp] Exiting rrfLocaleCleanUp method
[08-11-21 11:25:00,040 GMT AM] [DEBUG] [WEB] [RRF] [DIHADMN] [PR2SERVLET]
[secureRequest] Error for: launchedFor having value:
ENABLEDAPP?appId=OFS_FSDF
[08-11-21 11:25:00,043 GMT AM] [ERROR] [WEB] [RRF] [DIHADMN] [PR2SERVLET]
[handleRequest] Error in handleRequest
java.io.IOException
at com.ofs.aai.pr2.service.PR2Servlet.secureRequest(PR2Servlet.java:108)
at com.ofs.aai.pr2.service.PR2Servlet.handleRequest(PR2Servlet.java:254)
at com.ofs.aai.pr2.service.PR2Servlet.doPost(PR2Servlet.java:301)

Solution

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In this Document
Goal
Solution
References


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