FT Proc Table Entries Not Triggered At FT Freeze For Account Billed With Service Provider In CC&B2.8
(Doc ID 2825287.1)
Last updated on NOVEMBER 30, 2021
Applies to:
Oracle Utilities Customer Care and Billing - Version 2.8.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 2.8.0.0.0 version, ENV - Environment
ACTUAL BEHAVIOR
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FT Proc table entries not triggered at FT Freeze for account billed with Service Provider in CC&B2.8
Description – During billing an account that’s active with Service provider, FT table is being triggered with rows but not FT Proc table.
EXPECTED BEHAVIOR
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CI_STGPAYSPR algorithm is supposed to trigger rows as per the data.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |