My Oracle Support Banner

FT Proc Table Entries Not Triggered At FT Freeze For Account Billed With Service Provider In CC&B2.8 (Doc ID 2825287.1)

Last updated on NOVEMBER 30, 2021

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.8.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 2.8.0.0.0 version, ENV - Environment

ACTUAL BEHAVIOR
---------------
FT Proc table entries not triggered at FT Freeze for account billed with Service Provider in CC&B2.8

Description – During billing an account that’s active with Service provider, FT table is being triggered with rows but not FT Proc table.

 
EXPECTED BEHAVIOR
-----------------------
CI_STGPAYSPR algorithm is supposed to trigger rows as per the data.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.