My Oracle Support Banner

Method SetPersonCopy On Person Is Not Working Properly (Doc ID 2825657.1)

Last updated on DECEMBER 15, 2021

Applies to:

Oracle Health Insurance Enterprise Policy Administration - Version and later
Information in this document applies to any platform.


On : version

Method setPersonCopy on person is not working properly

GEN-PROC-ERR: An error occurred in processing the request; for more information about the error search the logging for occurrences of " OHI-DYLO-007; nested exception is java.lang.IllegalArgumentException: It is not possible to make person PERSON_ID a working copy of another person if it is referenced by another entity, other than policy enrollment or policyholder"

The issue can be reproduced at will with the following steps:

Create a person with code '1111'
Create a call out rule function with "policy.policyEnrollmentList[0].person.setPersonCopy('1111',policy.gid)" were '1111' is the person which mys be linked to the policy enrollment
Create a call out rule
Add the call out rule to the policy process flow
Create a new policy with a new member, code = 'CODE_ID'
Now validate the policy


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.