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After Upgrading Oracle Revenue Management and Billing (ORMB) to Version the Write Off Request UI Failed With Error Character Entity Missing (Doc ID 2826026.1)

Last updated on DECEMBER 10, 2021

Applies to:

Oracle Financial Services Revenue Management and Billing - Version to [Release 3]
Information in this document applies to any platform.


After upgrading to ORMB, the write off request UI failed with with the following error:

'Characteristic type (F1-Todo) is invalid for Characteristic Entity (Refund/Write off Request). Further investigation we find below base entries missing after upgrade.

CI_CHAR_ENTITY where char_type_cd='F1-TODO' AND char_entity_flg='REWO' '


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