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Unable To Parked Cases On SAR Review (Doc ID 2826325.1)

Last updated on MAY 13, 2022

Applies to:

Oracle Financial Services Enterprise Case Management - Version 8.0.7 and later
Information in this document applies to any platform.

Symptoms

When we Take Action on FCCM cases as "close and generate SAR" and add some comments like "STR filed with FMU" application stucks for the longer time.

Steps to reproduce:

select case >> take action >> close and generate SAR >> add comments >> then save

Errors in log.

[16-11-21 08:51:33,537 GMT AM] [DEBUG] [WEB] [UMM] [NA] [ACKSTATUS] JAXB
instance Creation
[16-11-21 08:51:33,561 GMT AM] [DEBUG] [WEB] [UMM] [NA] [RRSACTIONS] Result
actionId: CA945S -> Format Failure::: 1 counts of IllegalAnnotationExceptions
Property custaccount is present but not specified in @XmlType.propOrder
this problem is related to the following location:
at protected java.util.List
com.ofs.reveleus.rrs.model.rregenericrequest.Request.custaccount
at
com.ofs.reveleus.rrs.model.rregenericrequest.Request
at public
com.ofs.reveleus.rrs.model.rregenericrequest.Request
com.ofs.reveleus.rrs.model.rregenericrequest.ObjectFactory.createRequest()
at
com.ofs.reveleus.rrs.model.rregenericrequest.ObjectFactory

Cause

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In this Document
Symptoms
Cause
Solution


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