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Missing Suspense Payment Filter "Apply" Button (Doc ID 2828639.1)

Last updated on DECEMBER 16, 2021

Applies to:

Oracle Communications Billing and Revenue Management - Version 12.0.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On all versions of Oracle Communications Billing Care (BC), the "Update" button may be missing when attempting to apply a selection of filters when making a Suspense Payment.

All the filter options are available to be selected but the Update button is completely missing.  It is not hidden or grayed out in any way.

An example of this issue can be seen here:

Cause

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In this Document
Symptoms
Cause
Solution
References


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