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SIM HH Incorrect PO Is Displayed On DSD Receiving Screen (Doc ID 2829124.1)

Last updated on DECEMBER 22, 2021

Applies to:

Oracle Retail Store Inventory Management - Version 16.0.3 and later
Information in this document applies to any platform.

Symptoms

When receiving a DSD ASN with multiple POs SIM handheld shows the PO Selection Screen even though the scanned item is not on multiple POs.

Steps To Recreate:
1.Create a DSD Receiving with: PO 1 - Item X and  PO 2 - Item Y
2.On HH: Shipping/Receiving > DSD Receiving > Receive Delivery. Note HH shows "Identify Delivery" screen with message "Scan barcode of item to identify delivery"
4.Scan item code.
5.Select the desired ASN.
6.Click "Edit Container".
7.Select Container.
8.Click "Item Receiving" . HH shows "Receive Case" screen with message "Scan Barcode of Item to Receive"
9.Scan item X . HH shows "DSD Receiving" screen with message "Select PO:" and POs 1 and 2 on the list
If item X only exists on PO 1 then SIM should not present a list of the POs.
If the wrong PO is selected, in this case, PO 2, then it behaves as below:
10.Select PO 2. HH shows "Detailed Receiving" screen with an input field for received quantity
11.Input quantity and note the error message "The receive quantity exceeds the purchase order quantity".

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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