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RatedEventFormatter Is Not Generating CDR On Production Server (Doc ID 2830256.1)

Last updated on DECEMBER 28, 2021

Applies to:

Oracle Communications BRM - Elastic Charging Engine - Version 12.0.0.3.0 and later
Information in this document applies to any platform.

Symptoms


It is observed that RatedEventFormatter is not generating any CDRs and hung (not processing any rated events). Below Errors were reported on ratedEventFormatter.log during this:

 

ERROR:

 

STEPS:
----------------------------------
1. On ECE 12.0.0.3.0, with two RatedEventFormatter configured, send charging requests so that ECS produce rated events.
2. Check whether while processing an invalid rated event, the REF process is getting hung and throws the above Error and does not generate any CDRs.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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