RatedEventFormatter Is Not Generating CDR On Production Server
(Doc ID 2830256.1)
Last updated on FEBRUARY 28, 2023
Applies to:Oracle Communications BRM - Elastic Charging Engine - Version 126.96.36.199.0 and later
Information in this document applies to any platform.
It is observed that RatedEventFormatter is not generating any CDRs and hung (not processing any rated events). Below Errors were reported on ratedEventFormatter.log during this:
1. On ECE 188.8.131.52.0, with two RatedEventFormatter configured, send charging requests so that ECS produce rated events.
2. Check whether while processing an invalid rated event, the REF process is getting hung and throws the above Error and does not generate any CDRs.
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