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Order Backlog Workbench Form Error - FRM-40831: Truncation Occurred Value Too Long For Field CUSTOME (Doc ID 2830335.1)

Last updated on AUGUST 07, 2023

Applies to:

Oracle Global Order Promising - Version 12.2.9 and later
Information in this document applies to any platform.


On : 12.2.9 version, Oracle Global ATP Server

While trying to schedule orders through the Order Backlog Workbench form the following errors occur:

First Error
FRM-40401: No changes to save
Click OK

Second Error
FRM-40831: Truncation occurred; value too long for field CUSTOMER_LOCATION

The issue can be reproduced at will with the following steps:
1.  Navigation:  Order Management
2.  Navigation:  Schedule > Order Backlog Workbench
3.  Enter the following Filter Criteria
- Ship From Org = <enter org>
- Schedule Ship Days From Today 10
- Sequencing Rule = <enter sequencing rule>
- Overwrite Source = No
- Exclude Picked Lines = Yes
- Select Manual Sequence button



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