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Transmitted E2Bs Are Failing With E2B 'Error while writing integration record in B2B database ' (Doc ID 2830348.1)

Last updated on JULY 13, 2023

Applies to:

Oracle Life Sciences Argus Safety - Version 8.2.2 and later
Oracle Life Sciences Argus Safety Cloud Service - Version 8.2 and later
Information in this document applies to any platform.

Symptoms


Transmitted E2B report and it's failed with error below:

Error while writing integration record in B2B database - Contact your system administrator. Check ESM logs for details.

-EDI IN showed Red indicator light.
-OUT folder did not generate the .xml file due to following error above

Cause

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In this Document
Symptoms
Cause
Solution

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