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When Trying To Start Apache Tomcat 8.5 File Manager Service Getting Error5: Access Denied. (Doc ID 2831020.1)

Last updated on DECEMBER 29, 2021

Applies to:

Oracle Agile PLM Framework - Version 9.3.6.0 and later
Information in this document applies to any platform.

Symptoms

When Trying To Start Apache Tomcat 8.5 File Manager Service

ERROR
Windows could not start the Apache Tomcat 8.5 AgileFM service on Local Computer.
Error5: Access denied.

RECENT CHANGES:

Upgraded Java 1.8 from old build to latest build (Followed NOTE:2674902.1 - Steps Required to Upgrade JDK used in Agile Application Server and File Manager Server)


WHAT IS WORKING:
Agile Application server is started without any issue.

STEPS
The issue can be reproduced at will with the following steps:
1. Login to Agile PLM Server Machine.
2. Open Services Folder
3. Try to Start Agile File Manager Apache Tomcat 8.5 Service

Cause

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In this Document
Symptoms
Cause
Solution
References


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