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Cloud Native Issue - Partial Business Operations Center Unavailability (Doc ID 2831175.1)

Last updated on JANUARY 23, 2024

Applies to:

Oracle Communications Billing and Revenue Management - Version 12.0.0.3.0 and later
Information in this document applies to any platform.

Symptoms

This issue is ocuring for Business Operation Center(BOC).The issue appears just after application login. It is there for a long time(application was not used frequently).

This similar issue also affects Billing Care.

After checking the logs the following error appears under boc-service.log

boc-service.log
++++++++++++++++

 

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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