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InForm Load Is Not Bringing In New Data And Later On Fails With "Invalid User Error" (Doc ID 2831207.1)

Last updated on DECEMBER 30, 2021

Applies to:

Oracle Health Sciences Data Management Workbench - Version 3.0.0 and later
Information in this document applies to any platform.

Symptoms

Initially InForm data loads are successful, but data entered in InForm is not being transferred to DMW.

A while later, the InForm load is failing with "Invalid user error".
Error:ORA-20200: *** ERROR: InForm_Data_Submit:InForm_Data_SubmitError comparing metadata: E:1:Invalid InForm remote location (remote location ID) or study account ('InForm trial database'). Error message (possibly from remote server): ORA-01435: user does not exist

Changes

 

Cause

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