My Oracle Support Banner

Worksheets Freeze In Demantra Local Application (Doc ID 2831396.1)

Last updated on JANUARY 20, 2022

Applies to:

Oracle Demantra Demand Management - Version 12.2.10 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.10 version, Worksheet

When attempting to launch Worksheets with multiple tabs freeze during and after loading in the Demantra local application.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Upgrade from 12.2.5.1 to 12.2.10,
2. launch Demantra local application
3. create a worksheet with six tabs over 2000 combinations.
4. open and run the worksheet.
5. Click on tabs, tabs are frozen. Click on Welcome tab, it is frozen.

Users in largest region are reporting this issue. They have worksheets with six tabs for management presentation that show one set of data aggregated multiple ways as requested by leadership. Worksheets have approximately 2000 combinations of data.
This worked previously.

Workaround available,worksheet can be split into 2 with 3 tabs each.
but still need a solution



Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.