My Oracle Support Banner

Newly Installed MWM 2.3.0.3 Mobile App Reports, "Error observed while downloading the zip file" (Doc ID 2832625.1)

Last updated on JANUARY 10, 2022

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.3.0.3.0 and later
Information in this document applies to any platform.

Symptoms

The MDT application has been newly installed on an Android device.  When attempting to login for the first time the following is reported on the login screen:

The first error identified was found in the mobile log during the login loopback call:

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.