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Contract Screen Issue - When Closing The Contract Tab By Clicking On The X Button. (Doc ID 2832826.1)

Last updated on JANUARY 14, 2022

Applies to:

Oracle Retail Merchandising System - Version 16.0.2 and later
Information in this document applies to any platform.

Symptoms

When trying to close down the contract tab by clicking on the x on tab at the top of the page, the following error message "Java Null Pointer exception" is getting popped up..

The same contract tab can be closed by clicking on the CANCEL button.

The contract tab should be closed by both the options (that is, either by clicking on the X on the tab at the top of the page and also by clicking on the CANCEL button).

1. From the task menu select Orders -> Contracts -> Manage Contracts
2. In the Contract search screen input a contract and search, open the Contract in edit mode.
3. Once Contract screen is open, try to close the tab using the X button, notice that is not closing. Error "Unexpected exception caught: java.lang.NullPointerException, msg=null" is thrown.
4. Screen close works fine with 'Cancel' button.

Cause

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In this Document
Symptoms
Cause
Solution
References


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