Encountering "Time Zone Is Missing" Issue When Multiple Time Zone Is Set To Yes In C2M.
(Doc ID 2833336.1)
Last updated on JUNE 18, 2024
Applies to:
Oracle Utilities Customer to Meter Base - Version 2.8.0.0.0 to 2.8.0.0.0 [Release 2.8]Information in this document applies to any platform.
Symptoms
On : 2.8.0.0.0 version, Meter Data Management
Encountering the "Time Zone is Missing" issue when Multiple Time Zone is set to Yes in C2M.
Steps Done:
In C2M, when we do the following configuration to allow the system to handle multiple Time Zone, the system is throwing the "Time Zone is Missing" issue upon trying to start SA. It seems the system is not able to retrieve the setup Time Zone upon sync creation of Usage.
Feature Configuration C2M-GENSYSTM: Multiple Time Zone Support = D1YS
Time Zone: USCENTRAL and USEASTERN
ERROR
-----------------------
Time Zone is Missing
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |