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Screen Position Changes After Selecting Magnifying Glass (Doc ID 2833645.1)

Last updated on MAY 30, 2023

Applies to:

Oracle Utilities Customer Care and Billing - Version to [Release 2.7 to 2.8]
Oracle Utilities Framework - Version to [Release 4.4]
Information in this document applies to any platform.


On : version, ENV - Environment

Screen position changes after selecting the magnifying glass

There is a magnifying glass at the bottom of the screen, but after selecting a value with the magnifying glass and returning to the screen, the screen returns to the top,
It is very inconvenient because we have to move the screen by hand again to continue the operation.
The browser did not have this problem especially in IE, but it does occur in Chrome.
Could you please tell me the cause and how to deal with it?

It does not occur when the browser is IE
It occurs when the browser is Chrome.




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