Unable To Book Order Due To 'Scheduling Failed: ATP Processing Error' - Session File Shows NO_MATCHING_DATE_IN_CAL (Doc ID 2833647.1)

Last updated on MARCH 08, 2023

Applies to:

Oracle Global Order Promising - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version and above, Scheduling and Sourcing

When attempting to book the order for an Non-ATPable item,
the following error occurs.

ERROR
-----------------------
Scheduling Failed: ATP Processing error'

ATP Session file shows the following lines:

Call_ATP_No_Commit: l_source_organization_id : xxxx
Call_ATP_No_Commit: l_to_organization_id :
Call_ATP_No_Commit: l_customer_id : yyyyyyyyyy
Call_ATP_No_Commit: l_customer_site_id : zzzzzzzzz
Call_ATP_No_Commit: l_from_location : ppppppp
Call_ATP_No_Commit: NO_MATCHING_DATE_IN_CAL
Call_ATP_No_Commit: l_start: 1
Call_ATP_No_Commit: j: 1
Call_ATP_No_Commit: ATP_PROCESSING_ERROR
Call_ATP_No_Commit: l_start:

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create an order

Nav: Order Management (R) -> Orders -> Sales Orders

2. Try to book it.

Nav: Order Management (R) -> Orders -> Sales Orders -> Click on Book Order.

3. The above error pops up.