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CS 8.0.8.2.1 - Priority Assignment Not Working For CS Batch (Doc ID 2833686.1)

Last updated on JUNE 27, 2023

Applies to:

Oracle Financial Services Customer Screening - Version 8.0.8 and later
Information in this document applies to any platform.

Goal

Priority assignment not working for CS Batch

 

Workaround:

When the ALERT_SCORE is 100 with the configuration of ‘<’ in F_Populate_ZCS_Cust_Alerts.sql  the priority field is empty in the CS Alerts created.

to get the priority value in the CS Alerts  F_Populate_ZCS_Cust_Alerts.sql should be updated to ‘<=’ from ‘<’ as shown in the screenshot.

Solution

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In this Document
Goal
Solution
References


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