Start Service Process Flow Is Not Showing All Services For The Premise, If There Is A Gap
(Doc ID 2833923.1)
Last updated on SEPTEMBER 23, 2022
Applies to:
Oracle Utilities Customer Care and Billing - Version 2.8.0.0.0 to 2.8.0.0.0 [Release 2.8]Information in this document applies to any platform.
Symptoms
On : 2.8.0.0.0 version, ENV - Environment
ACTUAL BEHAVIOR
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Start Service Process Flow is not showing all services for the Premise, if there is a gap
When we start a service on a premise that is on Pending Stop, it will not show all of the valid services for that premise if the Service Start Date is after the Pending Stop End Date of the SP's SA. This is allowed in the old Start/Stop page. Also allowing services to start even if there is a gap in between from the old customer moving out to the new customer moving in.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |