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OFSAA 8.1 Login Page Fails To Load When Using Redhat Version of Tomcat 9.0 (Doc ID 2834038.1)

Last updated on AUGUST 28, 2024

Applies to:

Oracle Financial Services Asset Liability Management - Version 8.1.0.0.0 and later
Oracle Financial Services Analytical Applications Infrastructure - Version 8.1.0.0.0 and later
Oracle Financial Services Profitability Management - Version 8.1.0.0.0 and later
Oracle Financial Services Funds Transfer Pricing - Version 8.1.0.0.0 and later
Information in this document applies to any platform.
Oracle Financial Services Analytical Applications (OFSAA)
Tomcat

Symptoms

After starting Tomcat, the OFSAA login screen fails to load.  The screen shows the message "The website cannot display the page".

Checking the Tomcat log files, you find several errors.

The localhost.<TIMESTAMP>.log contains the following:

07-Sep-2021 16:06:18.228 SEVERE [main] org.apache.catalina.core.ApplicationContext.log StandardWrapper.Throwable
java.lang.NullPointerException
       at com.ofs.aai.common.security.OFSAASecurityService.loadPropertiesFromDB(OFSAASecurityService.java:163)
       at com.ofs.aai.common.security.OFSAASecurityService.initialize(OFSAASecurityService.java:46)
       at com.iflex.fic.ficml.FICMaster.init(FICMaster.java:214)
      etc.

and

07-Sep-2021 16:06:18.229 SEVERE [main] org.apache.catalina.core.StandardContext.loadOnStartup Servlet [FICMaster] in web application [/ofsaa8] threw load() exception
java.lang.NullPointerException
       at com.ofs.aai.common.security.OFSAASecurityService.loadPropertiesFromDB(OFSAASecurityService.java:163)
       at com.ofs.aai.common.security.OFSAASecurityService.initialize(OFSAASecurityService.java:46)
       at com.iflex.fic.ficml.FICMaster.init(FICMaster.java:214)
       etc.

and

07-Sep-2021 16:07:44.867 SEVERE [https-jsse-nio-10.179.234.140-8443-exec-5] org.apache.catalina.core.StandardWrapperValve.invoke Servlet.service() for servlet [jsp] in context with path [/olmtst] threw exception
java.lang.NullPointerException
       at com.iflex.fic.filters.FilterServlet.doFilter(FilterServlet.java:680)
       at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
       at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
       at com.iflex.fic.filters.EncodingFilter.doFilter(EncodingFilter.java:105)
       etc.

Also, checking the catalina.<TIMESTAMP>.log, the Server version value conatins "redhat":

07-Sep-2021 16:06:07.717 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Server version: Apache Tomcat/9.0.7.redhat-10
07-Sep-2021 16:06:07.717 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Server built: Jun 6 2018 18:40:56 UTC
07-Sep-2021 16:06:07.717 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Server number: 9.0.7.0
07-Sep-2021 16:06:07.718 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log OS Name: Linux

This issue prevents you from completing the environment setup.

Cause

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In this Document
Symptoms
Cause
Solution
References


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