Server Encountered Error On 'Feed Management Dashboard' And 'Transaction Details'
(Doc ID 2834309.1)
Last updated on JANUARY 20, 2022
Applies to:
Oracle Financial Services Revenue Management and Billing - Version 2.8.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
On RMB v2.8.0.0.0, Server encountered error on 'Feed management Dashboard' and 'Transaction details'.
ACTUAL BEHAVIOR
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When trying to access 'Feed management Dashboard' and 'Transaction details'.under Transaction Feed Management, it takes a few minute try to display the UI and then it gives server encountered Error message. Both screens take more than 2 mins just to load & show filter and many times it goes in above error.
EXPECTED BEHAVIOR
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The screens should not take more than 1-2 secs just to open up and there should not be a server error.
STEPS
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The issue can be reproduced at will with the following steps:
1. Access Menu ->Transaction Feed Management->Feed Management Dashboard
2. Access Menu ->Transaction Feed Management->Transaction Details
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |