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Could Not Able To Attach Document On Add Evidence To The Case SFTP Is Failing -ECM8.1 (Doc ID 2834829.1)

Last updated on JANUARY 25, 2022

Applies to:

Oracle Financial Services Enterprise Case Management - Version 8.0.7 and later
Information in this document applies to any platform.

Symptoms

Could not able to attach document on add evidence to the case SFTP is failing -ECM8.1

 

LOG FILE
-----------------------
Filename =OFSAA.log
See the following error:

[16-12-21 21:18:17,736 GMT PM]  [ERROR] [WEB]  [BATTSTCA6_CA] [OJFF] [DocumentUploadService] [copyFromTempToDocStore]~java.io.IOException: Failed to copy file to App
at com.iflex.fic.util.DocumentManagerHelper.UploadDocument(DocumentManagerHelper.java:432)
at com.ofs.aai.ojff.services.DocumentUploadService.copyFromTempToDocStore(DocumentUploadService.java:491)
at com.ofs.aai.ojff.services.DocumentUploadService.doFileUploadToTemp(DocumentUploadService.java:383)
at com.ofs.aai.ojff.web.service.FormUIService.uploadDocument(FormUIService.java:96)
at com.ofs.aai.ojff.web.handler.FFHandler.handleUploadDocument(FFHandler.java:879)
at com.ofs.aai.ojff.web.handler.FFHandler.handleRequest(FFHandler.java:159)
at com.ofs.aai.ojff.web.FFController.handleRequest(FFController.java:127)
at com.ofs.aai.ojff.web.FFController.doPost(FFController.java:158)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:652)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:733)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:227)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:53)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162)
at com.mantas.platform.servlet.UTF8Filter.doFilter(UTF8Filter.java:23)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162)
at com.iflex.fic.filters.FilterServlet.doFilter(FilterServlet.java:1278)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162)
at com.iflex.fic.filters.EncodingFilter.doFilter(EncodingFilter.java:105)

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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