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No responses were being received in output queue for released payments (Doc ID 2834890.1)

Last updated on JANUARY 26, 2022

Applies to:

Oracle Financial Services Customer Screening - Version 8.0.8 and later
Information in this document applies to any platform.

Symptoms

Facing issue when trying to release the alert after making all the matches in match summary clean

Steps to reproduce the issue:
Step1: Parse a message of any message type
Step2: Check the Alert
Step3: In match summary, make all the matches "clean"
Step4: Release the alert

Expected Behavior:
Alert should be released and seen in output queue

Actual Behavior:
Alert is getting released but not seen in output queue

Cause

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In this Document
Symptoms
Cause
Solution
References


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