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After Configuring Agile Single Sign On (SSO) with SAML2.0, Gets Error: SAML2 Service cannot be initialized:[Security:096620]Invalid key information in agileDomain.log (Doc ID 2835145.1)

Last updated on JANUARY 24, 2022

Applies to:

Oracle Agile PLM Framework - Version 9.3.6.0 and later
Information in this document applies to any platform.

Symptoms

Below error is generated in agileDomain.log after configuring Agile SSO with SAML2.0 in WebLogic admin console:
 

ERROR

<Jan 10, 2022 3:50:36,371 PM CST> <Error> <Security> <BEA-096621> <SAML2 Service cannot be initialized:[Security:096620]Invalid key information.>


Steps

The issue can be reproduced at will with the following steps:

  1. Log into WebLogic admin console, and configure the WebLogic Security Realm to Configure Agile PLM as a SAML 2.0 Service Provider as described in
    "Agile Product Lifecycle Management Administrator Guide Release 9.3.6", Chapter ""A Configuring Single Sign-On", Section "Configure Agile PLM as a SAML 2.0 Service Provider", Section "Configure the WebLogic Security Realm"
    https://docs.oracle.com/cd/E91823_55/otn/pdf/administration/html_agaah/output/appendix_a.htm#sthref1052
  2. Check agileDomain.log under %Agile_Home%\agileDomain\servers\{server_name}-Agile\logs and see the error




Changes

Added configuration for SAML 2.0 Integration in WebLogic admin console

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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