My Oracle Support Banner

Save Event And Add To Case API Not Working In ECM 8.1.1.1 (Doc ID 2835161.1)

Last updated on JANUARY 27, 2022

Applies to:

Oracle Financial Services Enterprise Case Management - Version 8.0.7 and later
Information in this document applies to any platform.

Symptoms

Customer upgraded ECM808 to 8111 and also moved from WebSphere to WebLogic. They tried using API save event and save event add to case api with json but it's not working.
Same json file they tested in other environment which is ECM808 version with WebSphere, it's working fine.

in the nohup.out we can see below logs.

<Jan 14, 2022 6:32:22,783 PM CET> <Notice> <Security> <BEA-090078> <User
xxxxxxx in security realm myrealm has had 5 invalid login attempts, locking
account for 30 minutes.>

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.