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AutoVue Stopped Working and Fails to Generate Server Logs, Staring Up from Command Shows Error: java.lang.NoClassDefFoundError: org/apache/log4j/Logger (Doc ID 2835192.1)

Last updated on FEBRUARY 25, 2022

Applies to:

Oracle AutoVue 3D Professional Advanced - Version 21.0.1 to 21.0.1 [Release 21.0]
Information in this document applies to any platform.

Symptoms

AutoVue Server is not running successfully.

When starting AutoVue server from Windows service, AutoVue server is not generating AutoVue server logs under %AutoVue_Home%\bin\Logs

When attempting to start up AutoVue server, it shows below error:

Error

java.lang.NoClassDefFoundError: org/apache/log4j/Logger




Steps

The issue can be reproduced at will with the following steps:

  1. In the Control Panel select Administrative Tools > Services, and select the Oracle AutoVue Server service, and Start
  2. Do not see logs generated under: %AVS_home%\bin\Logs
  3. From the Services console, select Oracle AutoVue Server service and stop the service
  4. Launch command prompt, and run below from AutoVue_home\bin:
  5. Gets error in the command window



Changes

log4j.jar was removed from AutoVue installation directory

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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