My Oracle Support Banner

OFSAA User Interface (UI) Hangs While Running Source Model Generation (Doc ID 2835858.1)

Last updated on JULY 12, 2023

Applies to:

Oracle Financial Services Analytical Applications Infrastructure - Version 8.0.0 and later
Information in this document applies to any platform.
Oracle Financial Services Analytical Applications Infrastructure (OFSAAI)
Oracle Financial Services Analytical Applications (OFSAA)
Oracle Financial Services Enterprise Performance Management (EPM)

Symptoms

On OFSAA 8.0.x version, when trying to run the Source Model Generation, the window and entire OFSAA User Interface (UI) remains stuck and can no longer be accessed.

STAGING_SMG.log is generated and the status is:

   SOURCE MODEL GENERATION COMPLETED AT Tue Jul 27 09:45:42 EEST 2021

Only fix is to restart OFSAA services.

Following error was found in nohup.out of Weblogic server.

 

ERROR

  Caused by: java.lang.OutOfMemoryError: Java heap space

 

STEPS TO REPRODUCE

1. Go to the screen Data Management Tools – Sources;
2. Choose “Staging” → Edit;
3. Press “Save”.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.