My Oracle Support Banner

Memory Based Snapshot Fails with 'Primary UOM not set for XXX' (Doc ID 2836308.1)

Last updated on FEBRUARY 02, 2024

Applies to:

Oracle Advanced Supply Chain Planning - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to run a plan, the following error occurs in the MSCNSWWL64 module: Memory Based Snapshot Worker 64 bit Linux

ERROR
-----------------------
Primary UOM not set for PER
APP-MRP-22075: An internal error has occurred (mrnspxt, 25, 10011, )
@ERRORTEXT Cause: The current routine encountered the specified@ERRORTEXT x Action: Contact your customer supportrepresentative.
APP-MRP-22075: An internal error has occurred (mrnspgpt, 14, 202 , 10011, )
@ERRORTEXT Cause: The current routine encountered the specified@ERRORTEXT x Action: Contact your customer supportrepresentative.
APP-MRP-22075: An internal error has occurred (main, 13, , )
@ERRORTEXT Cause: The current routine encountered the specified@ERRORTEXT x Action: Contact your customer supportrepresentative.
freeing calendar
Freeing calendar memory

Note:  The values in BOLD are key when resolving this issue.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Responsibility: Advanced Supply Chain Planner
2. Navigation: Supply Chain Plan > Launch
3. Enter the necessary parameters to run the plan


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.